Patient Guide for Self-Enrollment - Northwest Human Services


Patient Guide for Self-Enrollment

Do you have a Patient Portal account, but don’t remember where to go to log in? Please go to this website to access your Patient Portal account:

Don’t have an account yet? No problem, just go to our NWHS website and click on the Patient Portal link to Self-Enroll:

Instructions for self enrollment: 1. Go to our website 2. Click on the Patient Portal link

3. Agree to the terms and conditions and click on ‘continue’

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4. If you have a Patient Portal Account, please login with your Username and Password 5. If you don’t have an account yet, please fill out the form below and Click ‘Next’ All fields with a red asterisk are required (*)

6. Enter your Health Insurance Information and your Health Insurance Claim Mailing Address (This information is optional. Just click Next if this doesn’t apply to you)

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7. 8. 9. 10. 11.

Create a Username and Password Create a Security Question Create Password Recovery Credentials Type the Captcha characters in the field provided Click on “Complete Enrollment” to complete the registration

This completes the Patient Portal registration. You will receive an email with instructions on how to log in, once your request has been approved

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To log in to your Patient Portal: Go to or use the Patient Portal link posted on our website Note: You will need the Username and Password, and the answer to the security question you created during the registration process

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Welcome to the Patient Portal! Use the tabs at the top of the screen to navigate the patient portal Please note that the Personal Health Record available from the Patient Portal is limited. For more detailed health information, a signed release of information must be on file with our medical records department.

Click on the “MY CHART” tab to view your health information

MY CHART – Scroll down to view all the information on file or click on any of the topics listed on the left to view the information related to the topic Example: Click on ‘Medications’. The medications will display on the screen

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Go to the “MAIL” tab to send us an email Simply fill out all the fields and click on “Submit”

Go to the “SCHEDULE” tab to view your appointment history or to request an appointment. To schedule an appointment, please fill out all the fields and click on “Submit”

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Use the PATIENT EDUCATION tab to view Patient Education, use the Symptom Checker, view your Medication or use the Health Decision Tools

Use the SETTINGS tab to edit your Account Settings or edit your ‘My Information’ (Name, Address, E-mail Address and Phone number), *Click on ‘Statement Notifications’ to view your statements *Click on the ‘Payments’ tab to make payment

Have Patient Portal questions? Please stop by the front desk or give us a call and ask to speak to a Patient Portal representative. Someone will be happy to assist you. 503-378-7526 Page 7 of 7


Patient Guide for Self-Enrollment - Northwest Human Services

Patient Guide for Self-Enrollment Do you have a Patient Portal account, but don’t remember where to go to log in? Please go to this website to access...

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