job description - Northwest Human Services

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681 Center St. NE * Salem, OR 97301 Phone: (503) 588-5828 * Fax: (503) 588-5852 www.northwesthumanservices.org

JOB DESCRIPTION CLASSIFICATION:

Non Exempt

POSITION TITLE:

Empanelment Coordinator

PROGRAM NAME/ LOCATION:

West Salem Clinic 1233 Edgewater St NW

EMPLOYMENT STATUS:

Full Time

SUPERVISOR:

Medical Clinic Office Manager

FUNCTION: Coordinates provider panels ensuring that all patients are assigned an active Primary Care Provider. SUPERVISORY DUTIES: None. GENERAL DUTIES: 1 2 3 4

Consistently performs specific assigned daily and general duties; meets deadlines. Regular attends and participates in assigned meetings. Meets established attendance criteria and starts work promptly. Knows and consistently implements the organization's mission and all approved policies, protocols and procedures.

5

Regularly supports compliance and accreditation efforts as assigned including, but not limited to OSHA, Joint Commission and HIPAA and Behavioral Care Network.

6

Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions.

7 8

Consistently demonstrates good use of time and resources. Consistently interacts with clients and staff in a manner that reflects favorably on the organization and promotes teamwork.

Revised by Yutonah Bowes 7.20.12

Empanelment Coordinator

Page 1 of 3

9

Has kept all Expirable documents up to date with HR as applicable (I.e. driver license and auto insurance, CPR & Food Handler cards, immunizations, personnel update, annual safety quiz, etc.)

10 11 12 SPECIFIC DUTIES: (The first five are Core Competencies) 1

Ensures that each patient is assigned a Primary Care Provider.

2

Reviews documentation and makes decisions as to which provider should be assigned a particular patient. Reassigns patients as necessary based on Supervisor instruction.

3

Communicates with patients to ensure they are assigned to the appropriate

4

Assists with checking patients out and scheduling necessary follow up visits.

5

Reviews provider schedules and communicates to Supervisor or Clinic Director to ensure efficiency in scheduling.

6

Assist in rearranging providers schedule when called away from the clinic, is ill, or has a change of schedule.

7

Serves as a back up to reception.

8

Perform a variety of office duties, including, but not limited to: photocopying, typing, faxing, routing received faxes to appropriate person, maintaining office equipment as needed, opening mail, and preparing the mail to go out.

9

Relieve other staff members for lunches and breaks as directed.

10

Answer basic questions about the clinic, or transfer to appropriate person or department.

11

Maintain strict patient confidentiality in accordance to HIPAA policy.

QUALIFICATIONS: 1

Must have a high school diploma or equivalent.

2

Bilingual in English/Spanish preferred.

3

Ability to interact effectively and courteously with patients and staff.

4

Typing skills and familiarity with computers a must.

5

Must have legible handwriting.

6

Ability to work flexible hours preferred.

7

Must be able to work in a fast-paced environment.

Revised by Yutonah Bowes 7.20.12

Empanelment Coordinator

Page 2 of 3

PHYSICAL ACTIVITIES AND REQUIREMENTS OF POSITION: 1

The physical activity of this position may include: sitting, stooping, kneeling, crouching, reaching, standing, walking, picking, pinching, typing, and lifting.

2

The worker is subject to inside environmental conditions.

3

Light work, Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently and/or a negligible amount of force constantly to move objects.

4

Must wear scrubs or uniform.

HAZARDS OF POSITION: 1

The worker is exposed to infectious diseases.

2

The worker is exposed to unpredictable behavior.

3

TB testing - high risk

4

Hepatitis B testing - low risk

Revised by Yutonah Bowes 7.20.12

Empanelment Coordinator

Page 3 of 3

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job description - Northwest Human Services

681 Center St. NE * Salem, OR 97301 Phone: (503) 588-5828 * Fax: (503) 588-5852 www.northwesthumanservices.org JOB DESCRIPTION CLASSIFICATION: Non E...

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